Industry Quotes from Ina Stone:

People don’t know what they don’t know .

Let's put ethics back in business.

True communication is listening and understanding the meaning behind the words, clarifying by restating verbiage for confirmation then listening again .


Corporate America communication failures costs billions annually but no one to this
day, to my knowledge, has studied this phenomenon .

Communication has to work two ways or we remain ignorant .

Telephones only shorten the distance, whether the distance is in the same building or across the country .

Communication with electronic gadgets from telephones to text messaging devices eliminates non-verbal language which impacts understanding.

Most vendors are selling what’s in the warehouse, not to our application, if they aren’t asking about your operation, something amiss. Corporations, even those in the same industry are unique, each having a different culture .

When I sold telephone equipment in the late eighties and long distance in the early nineties, application selling was the winner over the competition every time, companies are unique, so are their needs.